In 2008, two Colorado safety net clinics were awarded grants to pilot a pair of projects aimed at reducing unnecessary emergency room visits. One in Alamosa tries to intercept people before they're treated at an E.R., and channel those with minor complaints to a new urgent care clinic. In Colorado Springs, they catch patients on the back end - after an emergency room visit an outreach worker gives them information on options for next time. The state's Medicaid director says both are working. Eric Whitney reports.
Reducing Unnecessary ER Visits
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By Ben Markus