Christopher Melchi, a case manager for Mile High Behavioral Healthcare and an experienced cosmetologist, cuts Renee Knous' hair at a homeless shelter in Aurora. Knous moved to Denver from Massachusets four years ago and became homeless after her family kicked her out for drinking. She's been stressed recently while trying to get bus passes, a new ID, and a place to sleep every night. But the hair cut helped, she said. "That felt good. Fantastic."