Junior Administrator and Technical Support Specialist

June 22, 2022

Employment Requirement: Employment Requirement: Colorado Public Radio (CPR) strives to maintain a workplace that keeps employees mentally and physically safe. CPR requires employees to be fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved. All candidates offered a position at Colorado Public Radio will be required to comply with the COVID vaccine mandate and procedures prior to their first day of employment. 

Employee is expected to reside in Colorado.

Who We Are:

Colorado Public Radio is a non-profit 501(c)(3) organization that produces meaningful news, music, and cultural experiences to everyone in Colorado using the power of the human voice in all its forms. Roughly 95 percent of CPR’s funds come from the private support of listeners, businesses and foundations. For more information, visit www.cpr.org.

  • CPR News delivers in-depth, insightful and impartial news and information from around the world, across the nation and throughout Colorado, examining its relevance to our state and connecting it to our community.
  • CPR Classical takes listeners on an in-depth exploration of thoughtfully curated music – with an emphasis on Colorado’s classical community – providing context to a broad range of meaningful and compelling works from past to present.
  • Indie 102.3 takes listeners inside the world of new and independent music – exposing them to up-and-coming artists and highlighting Colorado’s local music scene.
  • Denverite is an online news source dedicated to Denver's curious and concerned.
  • KRCC is a public radio station in Colorado Springs, Colorado, serving Southern Colorado. KRCC is operated by Colorado Public Radio in partnership with Colorado College.

Our values inspire, inform and guide our everyday actions. They serve as a set of expectations and a promise we make to ourselves, our partners and audiences.

Creative • Curious • Ethical • Inclusive • Respectful

At Colorado Public Radio we are committed to cultivating and sustaining a diverse and inclusive workplace that helps us represent the voices of the communities within Colorado. We highly encourage individuals with unique contributions such as ethnicity, race, sex, gender identity, nation of origin, age, language, veteran status, color, religion, disability and sexual orientation to apply to our openings. CPR is an equal opportunity employer and welcomes everyone to our team.

Colorado Public Radio (CPR) is seeking a Junior Administrator and Technical Support Specialist.

About the Position:

The Junior Administrator and Technical Support Specialist assists with CPR’s information technology systems, including servers, workstations, security and networking to maintain maximum uptime of technology infrastructure. This position provides technical support to end users with desktop, laptop, telecommunications, network, printing, application and server problems. This position is also responsible for maintaining an equipment inventory, assisting with legal compliance of all workstation and software licensing, and serving as a backup for the help desk technician when that person is unavailable.

About You:

Our ideal candidate will have the following qualities:

You are a supportive team player who is persistent in your problem solving abilities. You are a clear communicator, with a customer focused mindset. You have a high standard of service that you provide others, utilizing strong active listening skills, diplomacy and tact. You prioritize your time well, are analytical, and are motivated to learn new systems and tools to help create better efficiencies for end users. 

Minimum Qualifications:

  • 3 - 5 years of technical support related experience
  • Detailed knowledge of and ability to efficiently use computer hardware, Windows operating systems and applications, networking, Google workspaces.
  • Basic knowledge of and ability to efficiently use MacOS operating systems and applications, Linux operating systems and applications, and laser printers
  • Excellent customer service skills 
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Strong problem solving, time and prioritization skills
  • Ability to lift 25 -  50 lbs

Education Equivalency

  • Bachelor’s degree or CompTIA A+ certification and Network+ certification, or a combination of equivalent education and experience.

Benefits:

Colorado Public Radio is proud to offer a comprehensive benefits package that reflects our culture of caring. Our employees have access to: 100 percent employer paid individual health, dental, life, and disability coverage; an outstanding paid family medical leave policy plus paid holidays and a very generous sick, vacation, and personal time off plan; voluntary offerings such as vision; a competitive retirement plan match with no waiting or vesting periods; flexible schedules; engagement and development opportunities; and a casual atmosphere.

Position Information:

Position Type: Full-time

Structure Title: Associate Analyst, Technical Support and Network Administration

Hiring Range: $30.90 - $41.20

Starting Pay: based on education and experience.

Application Requirements:

Click here to apply. Please upload a resume, three professional references, and answer the application questions. 

Incomplete Applications will not be considered.

Application Deadline: July 22nd, 2022

At Colorado Public Radio we are committed to cultivating and sustaining a diverse and inclusive workplace that helps us represent the voices of the communities within Colorado. We highly encourage candidates with unique contributions such as ethnicity, race, sex, gender identity, nation of origin, age, language, veteran status, color, religion, disability and sexual orientation to apply to our openings. CPR is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.