About CPR - FAQs

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  • Can I change the amount of my monthly donation?

    You may adjust the amount of your monthly donation by completing the Change your Monthly Evergreen Support form. This option is only available to Evergreen Members contributing via electronic funds transfer at this time.

  • Can I continue browsing while I'm listening to audio?

    Yes! The streaming audio player is a constant throughout your visit, enabling you to tune in live online to any of CPR’s three services at the bottom of the page. The player will automatically minimize while you’re listening, and continue to play when you click links. To view the full player, see what’s playing, or listen to a different service, just place your cursor over the player to expand again. Please note that if you are using a version of Internet Explorer below version 10, continuous streaming while viewing content will not work.  We recommend upgrading your version of Internet Explorer or using another browser such as Chrome or Firefox.

  • Can I contribute monthly by check?

    Yes, CPR accepts donations by check from both financial institutions and individual accounts. Once your first donation by check arrives, your monthly membership will commence.

  • Can I donate a single amount that’s not monthly?

    CPR welcomes one-time contributions. These donations can be made either with a bank account or credit/debit card, and generate a year-long membership.

  • Can I listen to your stations on a mobile device?

    Yes! CPR offers a mobile app for Android and iOS devices. In addition, the built-in player on our site is supported by iPhones and iPads (running at least iOS 5), in addition to Android devices (running at least Gingerbread/2.3). Blackberry & Windows Phone users can either download the TuneIn app or download a stream for use with other applications on the the Streaming page.

    CPR radio stations can also be accessed by using the free NPR News app. Once you’ve downloaded the app, click the “Station” icon at the bottom of the screen. From there you can search by state. To add the station as a favorite for your next use, launch the station stream and click “Add Station to Favorites.” When using the app the next time, the station will show up under the favorites tab when you click the “Station” icon at the bottom of the screen.

  • Can I switch my Evergreen Membership from my bank account to a credit card (or from a credit card to a bank account)?

    Yes, simply complete the CPR Online Donation form. Member Services will update your monthly giving based on the most recent payment method you have submitted.

  • How am I able to update my account/card information? (I received a new account number, my card was compromised, I have a new expiration date, etc.)

    Please contact Member Services at 800-722-4449 to update your payment information.

  • How can I donate my vehicle?

    Visit the CPR homepage, find “Support CPR” at the top and click Individual Giving. Click Vehicle Donations for details and frequently asked questions about our vehicle donation program. 

  • How can I learn about the hosts playing music?

    The built-in streaming player at the bottom of every page will tell you what's playing, but not necessarily who is playing it or for what program. To view weekly schedules of our musical programming, please click either "Classical" or "OpenAir," then click Schedule for Classical, or Schedule for OpenAir.

    Additionally, the sidebar for each section will display more detailed information about what is currently playing, including pictures of hosts.

  • How can I listen to the live broadcasts of CPR News, Classical, or OpenAir?

    This site has a built-in streaming player, which is accessible at the bottom of your browser window (or top, if you are viewing this site on a mobile device), labelled "LISTEN NOW." To begin listening, simply click your desired service name. If the built-in streaming player is not functioning for you, CPR offers other formats on the "Streaming" page as well as a mobile app, or you can contact CPR.

    Once you are listening to any content, you can use the "VOLUME" slider to control how loud the audio is played, or click the stop button to stop streaming.

    To listen offline, visit our "Where to Listen" page which lists radio frequencies for our stations throughout Colorado. 

  • How can I support OpenAir?

    Online giving is simple – just click “Donate to CPR” at the top right of any page and we’ll walk you through the process.  If you’d like to learn about the benefits of donating, visit the CPR homepage and click Support CPR.

  • How do I donate my vehicle?

    Visit the CPR homepage, find “Support CPR” at the top and click Individual Giving. Click Vehicle Donations for details and frequently asked questions about our vehicle donation program. 

  • How do I find a song I heard on OpenAir?

    It’s easy to keep track of the songs you hear on OpenAir with our real-time playlist! Just visit the OpenAir homepage, find “Listen” and click  Playlist. Search the playlists for the specific date and time that it aired, or you can explore by searching song, album, artist, or label.

  • How do I find an underwriter?

    Visit the CPR homepage, find “Sponsor/Underwrite” at the top, and click List of Sponsors/Underwriters. Search for an underwriter by name or filter by category. 

  • How do I find something I heard on air?

    Whether it’s a specific news story, classical composer or the latest music, the search box at the top right corner of every page will get you started. Depending on what you heard, you may also consult the list below:

    • Colorado Matters: If you know the story you’re looking for aired on Colorado Matters, you can find it by visiting the News homepage and clicking on Colorado Matters at the top. All Colorado Matters stories are archived here chronologically according to their on air date.  
    • NPR Stories: If you know the story you heard aired on NPR, you can find it by visiting the NPR homepage – www.npr.org – and searching via the search box at the top, or by visiting NPR’s program tab at the top of the homepage. 
    • Music: Details about the music that Colorado Public Radio broadcasts are archived on playlists for CPR Classical and OpenAir. Visit the Classical or OpenAir homepages, find “Listen” and click Playlist for Classical or Playlist for OpenAir. Search the playlists for a specific date and time that it aired, by album, song title or by artist.  
  • How do I improve AM reception?

    With their external antennas, car radios tend to receive AM radio best, but sound and signal quality varies from car to car. Cars that employ their rear window defrosters as antennas may receive AM signals better than those with traditional external antennas; some people can find improvement by replacing their factory-installed antenna with an aftermarket antenna of higher quality. Reception may be disturbed as a car moves from one location to another, passing in and out of areas where the signal is obstructed by power lines or tall buildings.

    Portable and desktop radios also often work well with AM broadcasts. Many contain internal, ferrite loop antennas; sometimes the power cord is also the antenna. These antennas are relatively directional, meaning that the quality of the received signal changes depending on where you put the radio. You may improve reception simply by moving your radio around until you are able to catch more of the signal. In some cases an external AM antenna may improve reception with a portable radio as it does with a component receiver. 

    When it comes to AM reception, not all component AM/FM receivers are created equal. Some have built-in antennas; some do not. Many high-end receivers, however, do have an external connection for an AM loop antenna, which might have come with the receiver when you purchased it. If your stereo receives AM poorly or not at all, you will need to install this loop antenna-usually a rectangular piece of plastic with two wires that connect to two screws on your receiver-and orient it appropriately for the best reception.

    Better external loop antennas are also available. These are usually 8 to 12 inches in diameter and can be oriented and tuned just like you tune your radio to help eliminate nighttime interference and noise. Some must be hooked up directly to the external connections on your receiver; others need only be placed in close proximity to your receiver's existing AM antenna.

  • How do I improve FM reception?

    FM broadcasts deliver greater audio fidelity and are less susceptible to static, but they do have their own reception-related challenges. All radio waves travel in straight lines, and an unobstructed, line-of-sight path to a transmitting antenna makes for the best FM reception. Naturally, the farther the signal reaches, the weaker it gets, especially when out of line-of-sight. And when there are reflecting surfaces-tall buildings or mountains, for instance-near your receiving antenna, FM radio waves are also prone to a disturbance known as "multi-path." Like ripples in a small pool, these multiplied waves can cancel out the original broadcast signal at select points.

    Because of multi-path reception, car radios are usually the worst receivers for FM. As your car moves, your antenna gathers signal reflections from multiple directions, wiping out the stereo portion of the signal and adding noise. One solution is to shorten the height of your antenna, reducing the sensitivity of your tuner so that it locks in on only the main broadcast signal.

    Portable and desktop radios often have telescoping antennas or use the power cord or headphone cord as the antenna. When using one of these receivers, the position of the unit and the orientation of the antenna can be critical. If your receiver uses its power cord as an antenna, stretching out or moving the cord can improve reception. The same is true for units using the headphone cord as the radio antenna.

    Most high-end component AM/FM stereo receivers require an external antenna, and many manufacturers supply the simplest kind: a T-shaped, flexible wire antenna called a dipole antenna. Attach this to the receiver's antenna terminals and orient the dipole as needed for best reception. If the dipole offers no appreciable improvement, you may need an external antenna. Designed specifically for FM reception, these look like TV antennas and are usually installed on a roof, on the sides of buildings or in an attic. Again, after connecting the antenna to your receiver, orient it until you get the best reception.

  • How do I listen on the radio?

    Visit our statewide coverage map, which contains a listing of frequencies and locations close to you. Look for “Listen” at the top of any page and click Where to Listen.

  • How do I listen to a program I heard on the radio?

    NPR stations will typically make audio for any given program available online, and Colorado Public Radio is no exception. In many of the stories posted on this site, you will see "Listen" links beneath the article's headline that allows you to listen to audio content associated with that story via the built-in site player.

    To find something you heard on the air, we recommend first consulting the schedule page to determine what program it was from, and then clicking the program name on the schedule page to find your audio. You could also try using the site search in the upper right of every page of our site.


  • How Do I Listen to CPR on my Smart Speaker?

    CPR News, CPR Classical and CPR's OpenAir are available to listen to on Amazon Echo or Google Home devices.  To listen to CPR News, say "Alexa/Hey Google, play Colorado Public Radio News."  To listen to CPR Classical, say "Alexa/OK Google, play Colorado Public Radio Classical."  To listen to CPR's OpenAir, say "Alexa/Hey Google, play Colorado Public Radio's OpenAir." 

  • How do I make a request?

    We love getting song requests. Visit the OpenAir homepage, find “Listen” and click Make a Request for OpenAir. Also feel free to make a request or suggestion to the DJs directly on Twitter!

  • How do I request a song to be played on air?

    We love getting song requests. Visit either the Classical or OpenAir homepage, find “Listen” and click Make a Request for Classical  or Make a Request for OpenAir.

  • How do I submit my music for airplay?

    Visit the OpenAir homepage, find “About” at the top and click Send Us Your Music. This page includes detailed instructions for artists and labels to submit music. 

    We give everything we hear a fair listen in time, but because of the large number of submissions we receive, we are unable to individually confirm receipt or submission results.  We are also unable to return any album submissions to the sender.  To check if your album has received airplay, wait at least 2 weeks from submission date and search our playlist

    For best results, mail physical copies of your work or submit clear links to easily downloadable music. Background information and samples are useful, but will not result in airplay alone. We judge submissions solely based on the music and the easier you make the review process, the quicker your work might get on the radio.
    Links to purchase, read about, view on YouTube, or stream songs are not submissions. Also please include any information about FCC lyric violations, and recommended tracks. No artist will be considered for a studio session visit without first sending a full music submission.

  • How do I submit my music to OpenAir?

    Visit the OpenAir homepage, find “Music” at the top and click Send Us Your Music. This page includes detailed instructions for artists and labels to submit music. We give everything we hear a fair listen, but because of the large number of submissions we receive, we are unable to tell you whether we’ll play your music or not.  

  • How do I submit press releases or media advisories to the newsroom?

    Submit press releases, tips and suggestions to the newsroom by emailing news@cpr.org

  • How do I subscribe to a podcast?

    To subscribe to a podcast listed in the directory, click on its name to view a brief description and subscription instructions.

    You may subscribe to many podcasts by clicking the buttons for popular tools like iTunes and My Yahoo!

    If you don't see a button for your preferred tool, simply highlight the URL in the box next to the orange [POD] icon . Right-click this link (or Control-click in MacOS) and select "Copy" or "Copy Shortcut." You may then paste the link into your podcasting software. In iTunes you can find this option under the "Advanced" menu as "Subscribe to podcast."

  • How do I support CPR?

    Online giving is simple – just click “Donate to CPR” at the top right of any page and we’ll walk you through the process.  If you’d like to learn about the benefits of donating, visit the CPR homepage and click Support CPR.

  • How does CPR account for challenge funds and incoming matching gifts?

    When letters are mailed with an appeal for the Member Challenge Fund, the response device has a “source code” that alerts us to put those funds in the Member Challenge Fund escrow account.  

    During a pledge drive, when a particular challenge is issued, any funds that are raised during that time-period are designated as such.  If the terms of the challenge are met, Member Challenge Funds are moved from escrow into operations.

  • How is the Top 30 chart compiled?

    Our Top 30 Chart is determined by airplay, requests, and feedback. In any given week, our top 30 charts represent the most played, most requested, and most raved about new records of OpenAir’s programming.  Just think of it as your own personal new music shopping list!  

    And don’t forget to tune in to Off the Charts to hear Jessi Whitten countdown that week’s top 30, Saturday at 4pm and Sundays at 1pm.

  • How is the value of my car determined?

    The IRS allows you to take a charitable tax deduction on your federal income tax form equal to the amount the vehicle sells for at auction unless it sells for less than $500. If your vehicle sells for less than $500 you may deduct no more than $500. If your vehicle sells for more than $500, we will need to get additional information from you so that we can send you the IRS form 1098C. We recommend you consult your tax advisor with questions about your deduction.

  • How much money is generated for the Member Challenge Fund?

    During the 2015 fiscal year, $233,962 was generated for the Member Challenge Fund.

  • I am experiencing an issue with streaming.

    If you are unable to hear audio when using our site's player at the bottom of every page, CPR offers several other formats for on-air broadcast streams. Visit the "Streaming" page to access these formats.

    If these do not resolve the issue, please contact our engineering staff with a detailed explanation of the issue you're encountering.

  • I missed an OpenAir studio session. How can I hear it?

    We record and post almost all of our studio sessions on this website for on demand streaming. Just click on the Performance Studio tab and peruse the local, national, and international guests we’ve hosted in the CPR Performance Studio.

  • I subscribed to a podcast. Why don’t I hear anything?

    1. Make sure that you have audio player software that supports podcasts. iTunes is the most commonly used qualifying application.
    2. Verify that the correct audio file was downloaded to your computer. You may need to modify the update settings in your podcasting software to ensure that this process occurs automatically.
    3. Check the update times in the website description and make sure that a new edition should have been posted. If there is no audio file, and the feed time has passed, please contact NPR's Help Center
  • Is my donation tax-deductible?

    Yes. Colorado Public Radio is a 501(c) (3) non-profit organization. All donations to CPR qualify as a charitable deduction on your federal income tax return.

  • I’m a Colorado Business owner, how can I become an underwriter?

    Visit the CPR homepage, find “Sponsor/Underwrite” at the top, and click Become a Sponsor/Underwriter.  

  • What affects AM reception?

    AM reception, which travels both on the ground and through the air, is prone to interference by a variety of sources: other radio stations, lightning storms, and nightfall, when an outlying AM station's signal can reflect off the ionosphere and skip over areas that receive the signal during the day.

  • What can I donate?

    You can donate most vehicles to Colorado Public Radio, including cars, trucks and motorcycles.

    Your vehicle will be either sold at auction or sent to an auto recycler and a portion of the proceeds of the sale will come to Colorado Public Radio.

    Currently, Colorado Public Radio's Car Donation program accepts donations in the Denver metro area and many areas throughout the state. Call us for details.

  • What do I need to donate my car?

    The title to the car must be in your name. We will also need some information about where the car is located and the condition of the car. This will assist us in scheduling appropriate towing arrangements.

  • What do I need to hear podcasts?

    The first thing you need is podcast subscription software. Your options include the latest version of Apple's iTunes (which has the software built in), or other services such as Juice to manage your podcast subscriptions. At this point, you will already be able to listen to podcast audio from your computer (provided your computer has a sound card and can play MP3 audio files). If you want to make your podcasts portable, you will need to transfer them from your computer to a portable media device, such as an iPod.

  • What is an Evergreen Member?

    Evergreen Members make sustaining monthly contributions to CPR, either from a bank account or a credit/debit card. Evergreen Members benefit from a membership that is always current and never up for renewal.

  • What is OpenAir?

    OpenAir is Colorado’s destination to explore a diverse selection of new music and discover talented Colorado musicians.

    Since launching in 2011, OpenAir has been a resource for music discovery, connecting listeners with Colorado's thriving music scene. Hundreds of bands, many of which have local ties, have visited the CPR Performance Studio to record their music and share insight with OpenAir hosts, giving listeners exclusive access to a wide range of music with a Colorado focus.

  • What is podcasting?

    Podcasting makes an audio file, typically in MP3 format, available online for downloading via an automatic "feed." You can then hear the podcast whenever you want from your computer or portable media player. If you have a computer and an Internet connection, you can download podcasts. In many ways, podcasting is to radio what TiVo is to television – except that podcasting is free! 

  • What is the CPR Performance Studio?

    The CPR Performance Studio is the state of the art recording space located within the CPR office in which we host exclusive performances from local, national, and international artists. Just click on the Performance Studio tab to scroll through some of the sessions we’ve conducted!

  • What is the difference between mono and stereo FM?

    Mono operation gives an FM signal the best range, generally adding 30% to the useable distance over which listeners can hear a broadcast signal clearly. For radio formats in which spoken word predominates, mono is often a better choice.

    FM reception problems are magnified by stereo broadcasting because of the receiver's increased susceptibility to noise in the stereo mode. A stereo FM receiver has a noise admitting bandwidth of 53 kilohertz, compared to about 15 kilohertz for mono. Through the stereo decoder circuit, all the AM noise above 19 Khz demodulates back into the 15KHz audio spectrum. This amounts to about an 11dB increase of noise intensity.

    In addition, a left or right signal modulates the main and sub carriers just 45 percent each. This means that the recovered main and subcarrier signals are noisier than a mono signal by 6.9dB. When these are dematrixed, the net resulting noise is the RMS sum of the left and right channel noise that equals 1.4 times 6.9 or 9.8dB. The total net stereo reception noise is therefore 9.8dB + 11dB = 20.8dB worse than mono reception.  In a good receiver that is fully quieted, the stereo noise will be sufficiently low. However, even the slightest reception problems that produce noise or distortion will be exaggerated on a stereo receiver -- 21dB more than what's heard from a mono receiver. Manufacturers recognize this problem, and include a mono switch on their stereo tuners so listeners can tame troublesome FM stations.

  • What specialty shows do you offer?

    Over the weekend we offer 3 different specialty shows.

    Off the Charts - Jessi Whitten plays you the best songs from our Top 30 Albums of the Week, Saturdays at 4pm & Sundays at 1pm.

    Retrofit - RetroFit is a weekly hour long program that explores music from the past and how it relates to today's musical landscape focusing on a theme each week, Saturdays at 5pm & Sundays at noon.

    Best of Mile High Noon - Weekdays during the noon hour on OpenAir, host Alisha Sweeney broadcasts Mile High Noon. The segment features interviews and music from local musicians as well as sessions recorded live in the CPR Performance Studio. The best of the previous week’s segments are crafted into a special hour long show

  • What thank-you gifts do members qualify for?

    Members can choose from thank-you gifts at various levels. Please click here to view current offerings.

  • When will my monthly Evergreen Membership donation be processed?

    Monthly donations are processed within four business after your initial donation is submitted and will continue to be processed around the same time each month.

  • Where can I get AM or FM antennas?

    First, a word of caution: Make sure that any antenna you purchase is returnable if it does not give you the result you desire. That said, there are many sites both locally and on the Internet that offer antennas or the instructions necessary for building your own.

    Radio Shack and similar electronic and hardware stores often stock antennas for both AM and FM reception. A good AM loop antenna sells for $10 to $50 depending on features and looks. FM antennas and combined AM/FM antennas are often available as well, for prices that can range from $20 to $200 depending on the features you want. Often it is best to call around first to find someone knowledgeable about radio antennas. And there are also many online resources, including:

    If you find a good source for information and products for improving reception, 
    please let us know, either by calling 1-800-722-4449 or by contacting us online.

  • Where can I see OpenAir videos?

    OpenAir hosts videos of our Performance Studio Sessions and more here on the website and on our Youtube page. To view videos on the website, find “Gallery” at the top and click Video. To view our videos on Youtube, just search for the name OpenAirCPR.

  • Will you pick up my car?

    Yes, a tow company will call you to schedule the pick-up of your vehicle. You will need to give the driver the keys to the vehicle as well as your signed title. You will be instructed on how to sign the title.

    The driver may have you sign some paperwork authorizing the tow. The driver will leave you a tow receipt showing that he/she collected the vehicle on behalf of Colorado Public Radio via Vehicles for Charity.